Automotive Used Car Sales Manager Job at Ross Downing, Mobile, AL

  • Ross Downing
  • Mobile, AL

Job Description

Used Car Sales ManagerRoss Downing Chrysler Dodge Jeep Ram of Mobile is seeking an experienced Used Car Sales Manager to lead our pre-owned vehicle sales operations. This role is responsible for driving used vehicle sales, maximizing gross profit, managing inventory turn and aging, and developing a high-performing sales team while delivering a best-in-class customer experience.The ideal candidate has a strong background in used car operations, inventory management, pricing strategy, and dealership KPIs, and thrives in a fast-paced, high-volume dealership environment.What You’ll Do (Key Responsibilities)Sales Leadership & Team ManagementLead, coach, and motivate the used car sales team to achieve sales, gross, and CSI targetsConduct daily sales meetings, one-on-one coaching, and performance evaluationsSet expectations around lead handling, customer follow-up, and closing efficiencyUsed Vehicle Strategy & PerformanceManage used vehicle sales performance, including volume, front-end gross, and turn rateAnalyze market data, online pricing, and competitor activity to ensure competitive positioningWork with leadership to establish sales goals and performance benchmarksInventory, Merchandising & PricingOversee used vehicle inventory, including acquisition strategy, pricing, merchandising, and agingMonitor recon timelines and coordinate with service to improve speed to marketEnsure vehicles are merchandised effectively online with competitive pricing and photosCustomer Experience & CSIMaintain a customer-centric culture focused on transparency and trustHandle customer escalations professionally and ensure positive resolutionsDrive repeat and referral business through exceptional customer satisfactionProcess, Compliance & TechnologyEnsure compliance with dealership policies, processes, and lender requirementsUtilize CRM and DMS systems to track performance and manage sales pipelinesSupport desking, structuring deals, and lender communications as neededWhat We’re Looking For (Qualifications)3–5+ years of automotive sales management experience, with a strong focus on used vehiclesProven success managing used car inventory, pricing, and profitabilityStrong leadership, coaching, and team-development skillsExcellent communication, negotiation, and interpersonal abilitiesWorking knowledge of dealership operations, finance, and inventory metricsExperience with DMS and CRM platforms (Reynolds & Reynolds, CDK, VinSolutions, DealerSocket, etc.)Ability to thrive in a high-volume, performance-driven dealershipHigh standards of professionalism, integrity, and confidentialityCompensation & BenefitsCompetitive compensation plan (salary + performance-based incentives)Health, dental, and vision insuranceLife insurance options401(k) with company matchPaid time offCareer growth opportunities within a respected dealership groupWhy Work at Ross Downing Chrysler Dodge Jeep Ram of Mobile?Strong used vehicle inventory and acquisition strategySupportive leadership team and collaborative cultureHigh customer traffic and brand recognitionOpportunity to directly impact profitability and dealership growthEqual Opportunity EmployerRoss Downing Chrysler Dodge Jeep Ram of Mobile is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace for all employees.

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